InsuranceLiberty Mutual
Liberty Mutual body shop in Van Nuys.
Liberty Mutual works on a tight estimate-supplement cycle. Our paperwork matches their internal format — supplements get approved usually within 48 hours.
📍 7049 Valjean Ave, Van Nuys, CA 91406 · 🛡️ Lifetime warranty · 🚗 Free rental coordination
Track from your phone
Live status, no app
Text your tech
Two-way messaging
Live photo updates
See work as it happens
Sign paperwork digitally
From your couch
5★
45+ Google reviews
Lifetime
Warranty on all repairs
I-CAR Gold
Top industry training
24/7 Towing
Free in service area
Start here
One call. We handle everything from here.
Whether you just got rear-ended on the 405 or your car's been sitting in the driveway for three days waiting on an adjuster — we take it from here.
Don't have your claim number yet?
That's fine. Call us first — we'll walk you through the claim filing with your insurer.
Call before filingCar won't drive?
Free 24/7 towing within Van Nuys, Sherman Oaks, Encino, Beverly Hills, North Hollywood. We'll come to you.
Request free towingAlready filed with your insurance?
Perfect. Bring us your claim number — we'll take over from there. No phone tag with the adjuster.
Drop off & we handle itWhat to know about Liberty Mutual claims
Inside tips, from a shop that's processed thousands of Liberty Mutual claims.
Things we've learned that make your repair smoother and your settlement fairer.
- 1
Liberty Mutual's first estimate is sometimes a desk review (no in-person inspection). Insist on an in-person re-inspection at our shop after tear-down — it almost always finds hidden damage.
- 2
Their Guaranteed Repair Network is optional. We provide the same warranty and turnaround as in-network shops, with stricter OEM standards.
- 3
Liberty Mutual's rental cap varies by policy. We help you choose a rental that fits within your limit so you don't owe out-of-pocket.
Need to file a claim with Liberty Mutual first?
Their 24-hour claims line is below. Or skip the wait — call us first and we'll walk you through filing while you're on the line with us.
5,000+
Insurance claims handled
20+ yrs
Serving Van Nuys
48 hr
Avg. supplement approval
45+
Five-star reviews
What we handle for you
You shouldn't become an insurance expert just because someone hit your car.
Here's what we take off your plate — at no cost above your insurance settlement.
Direct billing to your insurance
We invoice your insurance company directly. You pay only your deductible — never the full repair up front.
We negotiate with the adjuster
Low-ball estimate? Missed damage? We push back with photos, OEM specs, and labor-time documentation — until the scope is right.
Supplements at no cost to you
About 70% of collision claims need at least one supplement once we tear down the damage. We file every supplement on your behalf.
Rental car coordinated for you
If your policy includes rental coverage, we schedule the pickup so a car is waiting the day you drop yours off — through our partner Car Mart Rentals.
Free pickup & delivery
If your car can drive but you can't get away from work, we'll pick it up from your home or office and drop it back when it's done.
Total-loss assistance
If your car is declared a total loss, we help you understand the settlement, dispute a low Actual Cash Value, and plan next steps.
How it works
From accident to keys back — in 3 steps.
No phone tag with adjusters. No paperwork to chase. We handle every step.
- 1
Call us
Tell us what happened. We'll guide you through filing the claim (or take over if you've already filed). If your car can't drive, we send a free tow truck.
- 2
We repair it right
Drop off the car. We handle everything with your insurance — appraisal, supplements, parts. You get text + photo updates from start to finish.
- 3
Pick up & drive — lifetime warranty
We do a final inspection and detail wash. You drive away knowing every paint and body repair is backed for as long as you own the car.
Ready to start your Liberty Mutual claim?
Call us — we'll walk you through everything. No commitment, no pressure.
Call +1 (707) 777-7747Why we earn the work
Certified, transparent, accountable.
Insurance adjusters approve our supplements quickly because our documentation is meticulous. Customers come back because the repair is right the first time.
I-CAR Gold Certified
The industry's top training certification — re-certified annually.
OEM repair procedures
We follow each manufacturer's factory body and paint specifications.
Lifetime warranty
Body, paint, and refinish work warrantied for as long as you own the car.
5★ on Google
45+ five-star reviews. Highest-rated body shop in Van Nuys.
“I was rear-ended on the 405. International Auto Collision picked up my car, dealt with my insurance for three weeks, fought a low-ball estimate, got me a rental, and delivered my car looking better than new. I never had to call my adjuster once.”
Verified Google review · 2024 customer · Insurance claim through GEICO
Your rights as a California driver
You choose the body shop — not your insurance company.
Free choice of repair facility
California law guarantees your right to choose any licensed body shop. Your insurer can recommend one, but cannot require it.
Right to OEM parts
You may request OEM (original manufacturer) parts. Many policies require disclosure when non-OEM parts are proposed.
Right to a quality repair
Your insurer must pay for a repair that restores your car to its pre-loss condition — not just the cheapest option.
Right to a written estimate
You're entitled to a written, itemized estimate before any work begins. We'll walk you through every line.
This page is for general information only and is not legal advice. For policy-specific questions, consult your insurance documents or the California Department of Insurance.
Insurance carriers we accept
Every major insurer — and many more.
We've processed claims with every carrier listed here. Don't see yours? Call us— chances are we've worked with them.
State Farm
GEICO
Allstate
Progressive
Farmers
Mercury
USAA
AAA
Nationwide
Travelers
+ AAA, MetLife, Esurance, Kemper, Safeco, Hartford & many more
Insurance FAQ
Questions every insured driver asks.
Honest, plain-English answers — no industry jargon.
Do I have to use the body shop my insurance recommends?
No. In California (and most states), you have the legal right to choose any licensed auto body shop. Your insurer cannot require you to use a specific shop — they can only suggest one. If anyone pressures you otherwise, that may violate state insurance regulations.
What about my deductible? Can it be waived?
Deductibles are part of your contract with your insurer — by law we can't waive or absorb them. What we can do is help you understand what's covered, time the repair to your cash flow, and make sure no avoidable line items inflate your out-of-pocket cost.
How long does insurance repair take?
Most repairs take 5-10 business days once parts arrive. Insurance approval typically adds 1-3 days at the start, plus any time needed for supplements (extra-damage approvals). We give you a realistic timeline before work begins and update you at every stage.
Will I get OEM (original) parts?
It depends on your policy. Many policies allow OEM parts for newer vehicles or when safety-critical (airbag systems, structural components). We always document our recommendation in the estimate so you can request OEM coverage from your adjuster when appropriate.
What if the adjuster's estimate is too low?
Very common. We file a supplement on your behalf with photos, OEM specs, and labor-time documentation. About 70% of our repairs require at least one supplement to capture the full scope of damage. No cost to you.
Do I need three estimates?
No. The 'three estimates' rule is a myth — most insurers only require one. Bring your car (or photos) to us and we'll handle the rest. If your insurer insists on more, we'll work with whatever process they require.
Do you provide a free rental car?
If your policy includes rental coverage, yes — we coordinate the pickup through our partner Car Mart Rentals so the car is waiting the day you drop off yours. If your policy doesn't include rental, we'll tell you upfront so you can plan accordingly.
What if my car is totaled?
If the repair cost exceeds the insurer's threshold (usually around 75-80% of the vehicle's value), they'll declare it a total loss. We'll explain the settlement process, help you negotiate the Actual Cash Value (ACV) if it seems low, and provide documentation if you decide to dispute the total-loss decision.
Ready to start your Liberty Mutual claim?
Call us right now and we'll walk you through the next step. No commitment, no pressure — just expert help from a body shop that's been doing this for decades.
7049 Valjean Ave, Van Nuys, CA 91406 · Open Mon–Fri 9–5, Saturday 9–12